CVS Pharmacy - Princeton, Texas

Terry Hale

Seems they have recently (last 3 months or so) hired more staff to handle the crazy growth of Princeton, so the typical long lines move pretty quickly now. Still don't much care for their phone menu.

Friendly staff. If you are self-pay, no insurance ("indigent") like me, be sure to have a GoodRx code or something like that ready. They are very good about working with you with things like that to lower your prescription prices, sometimes drastically.

Patricia Eckel

My insurance uses CVS. I have been trying to get my RSV,Shingles shot and flu shots there. They say my insurance will not pay for them. I have talked to the insurance about this and they told me they are not putting it in the computer right. This is funny because I can go to another CVS besides the Princeton CVS and get my shots free. I don’t understand why they can’t do things right. They are the worse pharmacy I have dealt with and also the rudeness of the people.

Rio D

thank you so much sharmin at the pharmacy for going out of your way to try and minimize the out of pocket costs for the vaccines i went to get today!! very empathetic and caring of you, it means a lot to me.

Tiffiany Boyd

Lady pharmacist was very rude. My doctor called in rx on May 21st, I called May 24th and was told nothing had been called in. My Doctors office called CVS and let me hear the call, the same lady was rude, said there was no rx, so the doctors staff asked to submit the rx now because I needed it and had been waiting, even though it had been called in already , and the lady said, we are busy, you will have to leave a voicemail...Do yourself a favor and use Princeton Pharmacy....

Bro James E Smith

Helpful, friendly, caring. Insurance issues, cost seem to errupt from time to time and they can't always solve it, but they always come at it as someone who cares. Always a friendly atmosphere.

Paige Jackson

By far the worst experience at any store I have ever had in life. The lack of communication, the constant delays, and the unprofessionalism. This location already has 2 stars, so it seems your company does not take the time to read reviews or improve the process.

March 1st, 2024 at 6pm my partner and I dropped off our prescription for our dog through the drive-thru window. The pharmacist technician told us at the window after handing our prescription that she needs my driver licenses to update my address, I gave her my driver licenses and watched her write down my information. She even asked for my cell phone. Afterwards she stated that our prescription will be ready in one hour. Before pulling off I had to remind the pharmacist technician to hand me back my driver's license. My partner and I leave CVS for an hour. We return at 7pm, the Pharmacist states "We could not do your prescription because we did not have name and number." I stated "Your pharmacist technician at the window took my entire driver's license and wrote down my information on the back of my prescription. Why didn't you guys call me, if you needed my name?" The Pharmacist stated "We were probably really busy, I will have it done in one hour." I said "We will sit outside in the car and wait." We returned again at 8pm. The Pharmacist stated "I thought you said you would come in the morning." My partner and I at the same exact time stated " No we did not!" After calling out the Pharmacist, she then proceeded to put a rush on our prescription stating another 15 minutes, at this point we waited in the store in front of the counter and it took an additional 30 minutes.

H J

This is the worst pharmacy that I’ve ever been to. Takes their time about opening when it’s time to open, staff always confused and not very professional, there’s always excuses about out of medication, fill dates, or being short staffed (for whatever reasons). Gave it one start in order to leave a review, zero stars is what I wanted to give.

Hawa Bermudez

Pharmacy only wants you leaving a VM but they don’t return calls. We literally have to drive there several times just to check if prescription has been received or ready because the automated service cannot recognize the patient.